പഠനം വെളിച്ചം

12/31/11

How to become a Customer Care Executive?

Customer Care Executives are inevitable part of an organization as they are responsible for managing the customers. The prime aim of an organization is to satisfy their customers. If they are not satisfied with their service, then it will adversely affect the progress of an organization. Customer care executives handle the queries, complaints and feedbacks given by the customer. They efficiently deal with each complaint and satisfy the customer by solving their problem. They also give administrative support to the customer care team.

Qualifying Exam
To become a customer care executive one should pass their higher secondary examination or its equivalent. Those who have completed graduation can also pursue their career as customer care executive. After obtaining any of these educational qualifications, one can apply for the job of customer care executive available in various organizations. They can get into higher positions after gaining sufficient experience in the concerned field.
Who are eligible to apply?
Those who have passed higher secondary examination or its equivalent can apply for the job of customer care executive. If they are interested to pursue any degree course then they have to qualify the concerned entrance test. After completing graduation, they can apply for the job of customer care executive. To become a customer care executive, one should qualify each stage of the recruitment process conducted by the concerned organization. There will be a written test, group discussion and interview. Some organizations will conduct interview right after the written test without conducting the group discussion. Written skills of the candidates will be tested during the written test. Communication skills and personality of the candidates will be tested during the group discussion and interview. Those who have qualified all the stages will be selected for the job.
Key elements in the process

Pass higher secondary examination or its equivalent
Complete graduation in any stream (optional)
Apply for the job

Skills required for a Customer Care Executive
The most important skill needed for a customer care executive is exceptional communication and written skills. They should have good knowledge about the functions of the customer care department of an organization. They should have good problem solving skills and browsing skills. Basic computer knowledge is essential for a customer care executive. They should have good organizational and management skills.

11/8/11

10/18/11

JOBS-oct 18 2011

Gulf jobs- oct 18 2011

How to study Ph.D abroad?

Now a day, a number of Universities in foreign countries like United States, United Kingdom, Thailand, China, Netherlands, and Australia and so on are accepting Indian graduates for the Ph.D programme in various fields. There are a lot of scholarship exams which helps students to grab a degree from foreign countries. Some of the details regarding the admission to Ph.D programme abroad are mentioned below.

Application procedure to study Ph.D abroad
At the time of admission to the Ph.D programmes in various Universities abroad, the application form will be available directly from the University or at various other centres specified by the University. It can also be received by post for which a request has to be send via email. Online mode of application will also be available. The candidate can choose their own convenient mode of applying.
Eligibility criteria to study Ph.D abroad
The eligibility criteria may differ for each University. In general, for pursuing Doctorate in Philosophy (Ph.D) from any University abroad, the candidate must have completed his/her master’s research degree. For some Universities a first class honors Bachelor degree from a recognized institution is enough. The candidate also has to clear the entrance exam such as GRE or ToEFL or IELTS or similar ones preferred by the University. The candidates work experience and internship will add to his educational qualifications.
List of universities offering Ph.D abroad

Asia-Pacific International University, Thailand
Assumption University, Thailand
Bangkok University, Thailand
Burapha University, Thailand
Kasetsart University, Thailand
Naresuan University, Thailand
Western University, Thailand
University of Pittsburgh, Pittsburgh, Pennsylvania, United States
University of Wisconsin, Madison, Wisconsin, United States
Chiang Mai University, Thailand
Christian University, Thailand
Chulalongkorn University, Thailand
Dhurakij Pundit University, Thailand
Hatyai University, Thailand
University of Iowa, Iowa City, Iowa
Northeastern University, Boston, United States
University of Washington, Seattle, Washington, United States
University of Minnesota, Minnesota, United States
West Virginia University, Morgantown, West Virginia, USA
University of Rhode Island, Rhode Island, USA
Mercer University, McDonough, United States
University of South Carolina, Aiken, South Carolina, Southern California
Bocconi University, Central Milan
Hanze University, Netherlands
European University (EU), Switzerland
University of Cambridge, United Kingdom
HZ University, Netherlands
Khon Kaen University, Thailand
Mae Fah Luang University, Thailand
Mahachula University, Thailand
Mahasarakham University, Thailand
Mahidol University, Thailand
University of Liverpool, Liverpool, England
University of New York, New York, United States
Corvinus University, Budapest, Hungary
University of Stellenbosch, Western Cape, South Africa
University of Witwatersran, Johannesburg, South Africa
Walden University, Mills District, Minneapolis
University of Delaware, Newark, United States
University of Cattolica, Italy
Payap University, Thailand
Prince of Songkla University, Thailand
Stamford International University, Thailand
Thammasat University, Thailand
Webster University, Thailand
Tomas Bata University, Zlin, Czech Republic
Beijing University, Beijing, China
Asian University, Thailand
The Australian National University, Australia
University of Central Missouri, Warrensburg, Missouri, United States
University of Oxford, Wellington Square, United Kingdom
University of Illinois, Chicago, United States

For any queries regarding the universities the aspirants can visit the official websites of respective universities.

Government Jobs in the Field of Media

Media has developed as a powerful instrument in political, economic and social change not only in India, but all over the world as well. There is hardly any field that has not been covered or touched by media and it has its impact and presence in every sphere. As far as India is concerned, the scene of media has totally changed specifically in the past two decades with the new policy of globalization. According to a survey, there are around 300 private FM radio channels, 500 TV channels, 400 transmitters, 250 radio stations and 80000 periodicals and newspapers in India.

These cover almost the whole country with respect to reach, viewership and readership. From animation to journalism, network engineering to printing, media managers to creative writers and artists, large number of professionals will be required for the field of media in the near future. With a lot of responsibilities posing media people, personal qualities of prospective entrants in Media are much more essential than specific educational and professional degrees.
Educational degrees:
To begin with a career in media, candidates can take up degree or diploma courses in subjects like advertising & public relations, acting & production, media & film studies and journalism and mass communication. Some of the courses that can be taken up for a career in media are:
• Advanced Diploma in Mass Media
• Graduate Programme in Medial & Entertainment
• Bachelor of Arts in Media and Communication
• Bachelor of Journalism & Mass Communication
• UG Course in Mass Communication
• PG course in Mass Communication
• Post Graduate Diploma in Media Management
• Post Graduate Diploma in TV Production & Direction
• Post Graduate Diploma in Applied Journalism & Media Communication
• Diploma in Digital Visual Media
• Post Graduate Diploma in Media
• Bachelor of Mass Media
Recent government job notifications:
Most of us think that media jobs are restricted only to private sector organizations, however public sector organizations do recruit candidates for the field of media and some of the organizations that recruited candidates for various positions related to media are given below:
• Assistant Media Executive – Directorate of Advertising & Visual Publicity
• Deputy Director (Media) – Ministry of Rural Development
• Deputy Director (Media) – Ministry of Social Justice & Empowerment
• Media Officer – Bureau of Energy Efficiency
Most of the government organizations recruiting candidates for the field of media, look for candidates with journalism and mass communication degrees.
Qualities required for succeeding in the field of media:
Some of the qualities required for succeeding in the field of media are:
• Intelligence
• Good communication skills
• Determination to outsmart others
• Determination to keep updated
• Public relation orientation
• Fearlessness
• Urge to meet knowledgeable people
• Self-confidence
• Hard work
• Open ears and eyes
• Dedication
These qualities can enable a person to shine in his/her career in the field of media and in addition to the aforesaid recent job notifications many government institutions offering courses related to media recruit appropriate talents in this field for offering the best quality education to future media professionals.

10/5/11

Govt colleges for Bcom with computer applications

Nowadays, it is highly impossible to think of any process or business without computers. Irrespective of whether a work is of local type of global type, computers play an important role in effective completion of those works. Therefore, candidates with computer knowledge and skills are in great demand these days.

When commerce and computers are mixed together, there comes the role of graduates with B. Com Computer Applications. This course meets the requirements of software and commerce and it equips the students with sufficient knowledge to grow in the sector of commerce. It is a three year course offered by many colleges in India and the names of government colleges offering this course in India are given below:
• A.B.V. Government Degree College, Warangal
• Government Maharani Laxmi Bai Girls P.G. College, Indore
• Government (Pingle) Degree College for Women, Warangal
• Government (S.K.N.R) Degree College, Karimnagar
• Government S.R. and B.G.N.R. Degree College, Khammam
• Government V.S.R. Degree College, Mowa
• Government Arts & Commerce College, Bhopal
• Government Arts College, Coimbatore
• Government College, Sarni
• Government Degree College, Koratla
• Government Degree College, Mahaboodbad
• Government Degree College for Women, Adilabad
• Government Degree College for Women, Karimnagar
• Government Geetanjali Girls College, Bhopal
• Government Girls College, Vidisha
• Government Arts College, Udumalpet
• Government Ram Bhajhan Rai N.E.S. P.G. College, Jashpur
• Government Narmada P.G. College, Hoshangabad
• Government G.N.A. College, Bhatapara
• Kakatiya Government Degree College, Warangal
• P.J.N. Government College, Barwani
Eligibility requirements:
For getting admission to the Bachelor of Commerce with computer applications course, candidates must have completed their higher secondary examination either under vocational or academic stream from a recognized institutions or board of education.
Subjects offered under B. Com with Computer Applications course:
The names of some of the subjects offered under B. Com with computer applications course are given below:
• Environmental Studies
• Business Information Systems
• Advanced Accounting
• Commercial & industrial law
• Marketing
• Business statistics
• Banking practice
• Banking law
• Banking theory
• Internet & web designing
• Office automation package
• Business accounting software
• Fundamentals of computers
• Financial accounting
• Cost accounting
• E-Commerce
• Business Organization
Higher studies after B. Com with Computer Applications:
After successful completion of B. Com with Computer Applications, candidates can go for Master of Computer Applications or Master of Business Administration with specialization in Information technology or computer science or they can also go for Master of Commerce course.
Job prospects:
B. Com with Computer Applications has a wide range of job prospects in the fields of insurance, teaching, e-commerce, marketing, banking, accounting and stock markets. Candidates with interest in computers and numbers (accounting) can take up this course after completion of their higher secondary course since this course offers a deep understanding on accounting and computer concepts and computer-based accounting, which is highly demanding these days. As most of us know, accounts department functions in each and every organization irrespective of whether it is private or government. Particularly, in the current world of computers, computer-based accounting professionals are highly demanded.

Scope for higher studies after MBA Marketing

After doing MBA Marketing, one can go for research related jobs or even
Ph.D programmes. If one wants to become a teacher in a college or University, the best option is to do a Ph.D level programme. There are numerous universities in India and abroad who conduct Ph.D programmes.
The teaching faculty members in reputed institutes are given excellent salaries and pay structures apart from a good career growth. Most of the Indian Institutes of Managements (IIMs) conduct a Post Doctoral and a Fellowship Programme in Management.
The FPM programmes of the IIMs are very famous for its quality and content. Apart from the IIMs, there are other top rated B-Schools which provide excellent Ph.D Programmes.
These Ph.D programs prepare future academicians, teachers, scientists and researchers.
Other certification courses after MBA Marketing
There are other courses which can be done after MBA Marketing. Professionals can opt to go for courses in Retail or Logistics Management. But many of these courses are for more than 6 months or one year, so it is advisable to do them along with with a job. But care must be taken to see that these courses are from known and reputed institutes then only there is a fair chance of getting the relevant jobs after completing the courses.
Career opportunities after MBA Marketing
The career opportunities are immense for a person with MBA Marketing. They can go into diverse fields like becoming a Teacher/Academician, Business development manager, Channel sales executive or manager in any FMCG company like HUL or Marico industries.
They can even work for the IT Industry. The Outsourcing business solely depends upon the capability of the IT Sales and Marketing teams. To convince the US based companies to outsource software development work to India is no easy task. It requires great skills, patience, hard work, smart work and huge amounts of technical knowledge. Most of these sales teams work in the nights across diverse industries and across different time zones so that work may be outsourced to their companies. So, in brief the IT industry requires a lot of MBA marketing professionals.

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